Walnut Hill Medical Center Receives Certificate of Excellence for Overall Emergency Department Patient Satisfaction at 98th Percentile

Friday, March 10, 2017


(Dallas, TX – March 10, 2017) – Walnut Hill Medical Center (WHMC) was recently recognized with a Certificate of Excellence by HealthStream, Inc. (NASDAQ:HSTM). This recognition is for attaining an overall rating score for Hospital Emergency Department Patient Satisfaction at the 98th percentile from October – December 2016.

Walnut Hill Medical Center opened its doors on April 2nd, 2014 and partnered with HealthStream 3 months later in order to provide patients with the high quality care and customer service they deserve. In 2015, WHMC was the only hospital in Texas to receive an Excellence through Insight award for “Overall Emergency Department Patient Experience” for Medium Sized hospitals by HealthStream.

“Our hospital was designed to be a place where individuals could receive advanced medicine with personalized, compassionate care,” said Cory Countryman, CEO of Walnut Hill Medical Center. “I am proud of WHMC for receiving this esteemed honor from HealthStream. Our vow is to do everything we can to ensure that each patient’s experience meets or exceeds their expectations. This honor proves that we’re living up to our promise.”

ED Award Edited

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About HealthStream: HealthStream (NASDAQ: HSTM) is dedicated to improving patient outcomes through the development of healthcare organizations’ greatest asset: their people. Our unified suite is contracted by, collectively, over 4.4 million healthcare employees in the U.S. for workforce development, training & learning management, talent management, credentialing, privileging, provider enrollment, performance assessment, and managing simulation-based education programs. Our research solutions provide valuable insight to healthcare providers to meet HCAHPS requirements, improved the patient experience, engage their workforce, and enhance physician alignment. Based in Nashville, Tennessee, HealthStream has additional offices in San Diego, California, Laurel, Maryland, Brentwood, Tennessee, Pensacola, Florida, and Jericho, New York. For more information, please call 1-800-933-9293.

About Walnut Hill Medical Center: Walnut Hill Medical Center is a 100-bed, acute-care hospital for adults who seek uncompromising patient care from renowned physicians and a compassionate staff. Located in the heart of Dallas, we are the hospital that pledges to create superior outcomes and an unsurpassed patient experience as well as an enriching environment for team members. For more information about Walnut Hill Medical Center, go to WalnutHillMC.com. Connect with us through Facebook and LinkedIn.

For questions or inquiries about this press release please contact:

Natalie Weeks, 972.863.6004